Overview

This website is operated by "GOOD THINGS TAKE TIME". Throughout the website, "we", "us" and "our company" refer to " GOOD THINGS TAKE TIME ". Subject to your acceptance of all terms, conditions, policies and statements stated herein, " GOOD THINGS TAKE TIME " provides you with this website, including all information, tools and services provided by this website to you (the user). By visiting our website and/or purchasing our products, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service" or "Terms"), including the terms mentioned herein other terms and conditions and/or content provided through hyperlinks. These Terms of Service apply to all users of the website, including but not limited to the following users: viewers, vendors, customers, merchants, and/or content providers. Please read these Terms of Service carefully before accessing or using this website. By accessing or using any part of the website, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this Agreement, you may not access the Website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Our store is hosted by Shopify Inc. We sell products and services to you through the online e-commerce platform provided by it.

GOOD THINGS TAKE TIME is a Taiwanese company and complies with Taiwanese laws, we cannot guarantee All terms, conditions, policies and statements stated in this article comply with mandatory consumer protection laws outside Taiwan. We reserve the right to refuse service to anyone for any reason at any time.

price

Online store prices do not include possible additional charges such as billing charges, shipping, packaging and/or customs duties. When you live in a country outside of Taiwan or ship ordered products to a country outside of Taiwan, additional taxes and fees may be charged by local customs.

We're sorry that currently we can only provide New Taiwan Dollar (NTD) as the payment currency for our online store.

Product information

Each product package is marked with the best use period, and we guarantee the quality of the product within the use period. The best before date is only a suggestion, but please be aware that products that are past their best before date may result in reduced aromatherapy properties and odor.

Each product adheres to strict production specifications, including but not limited to ingredient inspection and quality management. Since the ingredients are natural, different batches of raw materials may not be completely consistent due to climate and soil conditions in different regions. This may result in the same formula, but the smell experience and color will be different between different batches.

We try our best to display our products correctly everywhere, but due to the non-replicable characteristics of natural ingredients and possible color differences in photography, we cannot guarantee that all products will look the same as the product images on the website. at the same time due to different Depending on the country/region ’s mandatory legal regulations, we cannot guarantee that the ingredient labeling appears online exactly as it appears on the packaging.

The products we sell comply with the standards, certifications and legal requirements of Taiwan Cosmetic Regulations. We are not responsible for the compliance of products sold in the online store with any other standards, certifications, legal requirements or similar regulations in any other country. .

User registration

Users may be required to register an account when using certain features of this website. When registering for an account, please provide accurate and complete personal information and keep this information updated .

Users should keep their account passwords properly and are not allowed to transfer or lend their accounts and passwords to others. Users are fully responsible for all activities that occur under their account and password .

Privacy protection

This website attaches great importance to user privacy protection and will handle users' personal data in accordance with the privacy policy. Please refer to this website privacy policy .

Orders and payments

An order submitted on this website is deemed an offer to purchase goods. The order will only take effect after this website confirms acceptance of the order. .

This website provides payment methods such as online credit card swiping and ATM transfer (only in Taiwan) . Users can choose the payment method that suits them.

Credit card swiping VISA/Mastercard /JCB online

When you choose to swipe your card online for transactions, the operation process uses the SSL encryption mechanism to protect your personal privacy information. .

ATM transfer and remittance

If you choose the ATM payment method, you only need to transfer the order payment directly to the designated account in the system through a physical/online ATM or online banking to complete the payment. The ATM transfer service must complete the remittance within 3 days. Overdue accounts will become invalid.

Delivery service

Taiwan 7-11/FamilyMart/Lairfu/Black Cat Delivery

Shipping fee: 70 yuan for supermarket pickup; 100 yuan for home delivery

Orders will be shipped and delivered within 48 hours after the order is placed (no shipments will be made on holidays and national holidays). It takes about 2-3 days for supermarkets to deliver to stores/it takes about 1-3 days for home delivery (excluding holidays and national holidays, and depends on the actual logistics provider's situation)

SF express in China, Macau and Hong Kong

Shipping fee is paid by the buyer cash on delivery .

Other overseas delivery international express EMS

The delivery working days are calculated based on the arrival time of the International Express (EMS) air freight in each country. You can refer to the official website of International Express (EMS). The cost is also calculated based on the International Express (EMS) announcement. If you want to know the freight details and payment methods, please write to inquire in advance. .

After the order is completed, the order information will be sent to your registered email address. If you do not receive the email, please check again whether the email you entered is correct. If the email is not delivered due to unknown reasons in the system, please contact us: info@goodthingstaketime.com

Change or cancel an order

If you want to change the delivery information, please contact us and we will assist you as soon as possible. If your product order shows [shipped], the order cannot be changed. Please forgive me.

Changing the delivery store: Since the shopping process of picking up the goods at the supermarket store must be linked to the supermarket order system and is not completed independently in the goodthingstaketime system, we cannot provide you with the service of changing the store, please forgive me. If your product order has not yet shown [shipped], you can contact us and we will cancel the order for you and place a new order to select the correct pickup store. .

Merging orders: After the order is sent, it will enter the system shipping process. We cannot merge the orders for you. Please forgive me. If your product order does not yet show [shipped], you can contact us and we will cancel the order for you and place a new order to select the correct product. .

Cancel order: If you want to cancel your order, please contact us and we will assist you as soon as possible. If your product order shows [shipped], the order cannot be canceled. Please forgive me. .

Return and exchange policy

If the user needs to return or exchange the product after receiving it, please refer to the return and exchange policy of this website. .

intellectual property

This website and all the content used on it (including but not limited to text, images, audio, video, etc.) are protected by copyright, trademark rights and other relevant laws.

Limitation of liability

This website is not responsible for service interruption or loss caused by force majeure or other reasons that are not the fault of this website.

Terms modification

This website has the right to modify these terms as necessary, and the revised terms will be published on this website. The user's continued use of this website is deemed to be acceptance of the revised terms.

other

The interpretation, validity and dispute resolution of these Terms shall be governed by the laws of the Republic of China.

If any provision of these Terms is deemed to be invalid or unenforceable, that provision shall be modified or deleted to the minimum extent necessary without affecting the validity and enforceability of the other provisions.